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• Where you stand, area by area — every area charted on the same 0–5 scale.
• The shape of your answers — where all 25 answers landed across the 0–5 scale. Two operations can share a score and look nothing alike here.
• What this pattern means — not your scores, what the shape of them implies: a weak spot or a pattern, and what a wide gap between your best and worst area usually indicates.
• Findings — what your particular combination of answers tends to mean in practice, and what to do about each, with the key points boxed so they can't be missed. Drawn from a library of patterns built on more than thirty years of experience across healthcare, manufacturing and other industries; the ones that match your answers are the ones you get.
• A visibility finding — if you answered “Don't know” more than once, that is a measurement gap rather than a maturity gap, and the fix is different.
• What it takes to reach the next level — the arithmetic: which areas have to come up, by how much, and the questions on the shortest path.
• Current position against the next level — every area charted with a marker where the target sits.
• The ten moves that lift the score fastest — your lowest-scoring questions, each paired with the exact next rung of its own ladder.
• A 90-day sequence — the same moves ordered by what has to happen first, in 30/60/90-day phases.
• Every area in full — each area's score and every question underneath it, with the answer you gave and the numbered next step.
• Your three focus areas, in depth — the areas you chose, from the Report questionnaire: where each stands against the goal you set for 12 months out, which reports are still produced by hand, where the data lives, what goes wrong and what it costs, and recommendations grouped by what they cost, from no cost to the long-term vision.
• The scale — what each level from 0 to 5 means, so the number is auditable.
• What this report cannot tell you — the honest edge of a self-reported instrument, and which of your scores are a floor rather than a reading.
• Re-scoring in 90 days — how to measure movement like for like.
• Action checklist — every action in the report, numbered as it appears above, grouped by area and by cost, with owner and date columns. The ten fastest are starred.
• Your readiness at a glance — the executive dashboard: your score, the gap in every area, where the opportunity is, your focus areas against your goals, and an action map of every action by area and by cost.
• Where this goes next — the five levels, where you are on them, and the next step if you want to go further.

Every question, rung and move comes from one documented method, and the wording never changes between reports, so a score means the same thing every time. After you buy, you choose your three focus areas and answer the Report questionnaire; it saves as you go, so you can stop and come back. When you finish, your report is prepared, reviewed by a person, and sent to you as a PDF within one business day, built to survive being forwarded to someone who has never met us.

This is a single question out of twenty-five, exactly as it appears in a report:

Your report has twenty-four more like it, one for each of the other questions you answer. We publish one rather than a complete sample on purpose: a full report carries every question and every rung of the ladder behind your score, which is the assessment method itself. You get all of it. It is not sitting on a public page.

• Section 1 · Your group’s Readiness Report — every section of the Readiness Report: where you stand area by area, the shape of your answers, what the pattern means, the findings, what it takes to reach the next level, the ten moves that lift the score fastest, a 90-day sequence and every area in full. Built on your group’s middle answer to each question, not one person’s view.
• Section 2 · Your three focus areas, in depth — the three areas you choose at the kickoff, each answered in depth by the person who owns it.
• Section 3 · Who sees what — who answered and who didn’t; how far apart your people are in every area; where the roles disagree and which pairs of people differ most; who points at whom; office and floor; the common ground; the ten agreed moves; and every question with every person’s answer, including the deeper Level 2 questions.
• Section 4 · One page per person — each person against the group, then their full answer sheet beside the group’s middle answers.
• Section 5 · The readout agenda — the optional 60-minute readout, pre-filled from your answers, so the call goes straight to what matters. If you skip the call, it reads as a guide for your own team meeting.
• Section 6 · Action checklist — every action in the report, numbered once, with a suggested owner. The same list comes as a spreadsheet tracker.
• Section 7 · Your readiness at a glance — the executive dashboard: your group’s position, the range of views and the disagreement map.
• Section 8 · Limits, the scale and re-scoring — what several self-reports still cannot tell you, what each level from 0 to 5 means, and how to re-score in 90 days.
• Section 9 · Where this goes next — the five levels, where you are on them, and the next step if you want to go further.

• The range, not an average — your result reads “between X and Y, depending on who you ask.” Averaging would hide the very thing you need to see.
• Where your people disagree — the questions where roles answer furthest apart, side by side. Each one is a question to ask in the readout, not a verdict.
• Who points at whom — when one role scores another role’s area low and that role scores itself high, the report says so.
• Common ground — what everyone agrees on: the strengths you can build on and the gaps nobody will argue about.
• A level deeper — Level 2 questions in every area go beneath the 25 core questions, answered by everyone. They are only in the Snapshot; the Report goes deeper on three areas you choose.
• Ten moves, weighted by agreement — the moves most of your people already back come first, so the plan starts where it will get traction.

From a sample Snapshot built on a fictional manufacturing plant and six synthetic respondents. The executive summary opens with the range:

Then the three biggest disagreements, each with who said what. The first:

The same question, two people, opposite ends of the scale. That gap is what the readout is for.

• Kickoff by video conference call, 30 minutes — we agree on the facility, the departments and functions in play, who answers (3 to 10 roles from a fixed list) and your three focus areas.
• Everyone answers separately — you forward one link. Each person spends about 30 minutes; the owner of each focus area answers its in-depth questions too. The link stays open for 14 days.
• Named by default — each person gives their name and job title, so you can compare who said what. Choose role-only at the kickoff if your culture needs it; everyone is told which before the first question.
• The report — prepared, reviewed by a person and sent as a PDF with your data files and the action tracker.
• Optional readout by video conference call, 60 minutes — if you want it, we walk your team through the disagreements, the common ground and the ten agreed moves, and agree on who owns each.